PET CLIENT SERVICES

With Your Trusted Eagle Animal Hospital Veterinarians

PERSONALIZED VETERINARY SERVICES TAILORED TO YOU AND YOUR PET

When you bring your furry best friend to our Riverside animal hospital, we want you to feel like you are both a part of our family. At Eagle Animal Hospital, our number one goal is to provide our clients and our patients with the very best care possible, delivered with kindness, compassion, and understanding. From simple visits to our in-house pharmacy to the more difficult visits to plan end-of-life services for your furry family member, we are here to help you.

Keep reading to explore our pet client services, and connect with your Eagle Animal Hospital veterinarian in Riverside by scheduling an appointment, or utilizing Telemedicine to virtually connect using your phone, tablet, or computer.

Meet Our Team

OUR VETERINARY CLIENT SERVICES

Comfortable, Fear-Free Atmosphere
In-House Veterinary Pharmacy
Microchip Pet Identification
Kansas City Pet Health Certificates
Pet Client Counseling
End-of-Life Services

Client Services – Riverside Clinic

At Eagle Animal Hospital and Pet Resort in Riverside, our clients and their pets are like members of our family. With our most recent renovation and our Fear-Free environment, we can add several features to enhance your comfort and your pet’s comfort in the waiting area while he or she recovers from an injury or procedure.

FEAR-FREE ANIMAL HOSPITAL IN KANSAS CITY

OUR WARM AND WELCOMING ATMOSPHERE

Our waiting room features a coffee bar and a gorgeous, serene saltwater aquarium. We’ve even added a separate waiting area for cat parents and their felines to reduce the stress of your visit. Our wraparound reception desk makes checking in and out easy and stress-free. Additionally, our intensive care units are divided for cats and dogs, allowing them isolated recovery time and a comfortable experience during their stay. These are just some of the ways in which we strive to meet and exceed the needs of our clients and their cherished companions. We invite you to take a virtual tour of our animal hospital and see for yourself!

We also fill prescriptions in-house, provide microchip pet identification, health certificates, client counseling, and end-of-life services.

IN-HOUSE VETERINARY PHARMACY

Our fully updated in-house veterinary pharmacy was designed with client convenience and your pet’s health in mind. As your pet’s prescribing veterinarian, we can ensure prescriptions are filled correctly, in the right form, and in the right dose as quickly and conveniently as possible.

Unlike veterinary practices that send their clients elsewhere to fill prescriptions, at Eagle Animal Hospital and Pet Resort, we can thoroughly discuss the medication with you, proper usage, and any possible side effects or interactions with other drugs it may lead to. We can even administer the first dosage in certain cases — or at least show you how.

When it comes to special medications for pets, no regular pharmacy can guarantee the same level of service. We maintain a wide variety of pharmaceuticals, vitamins, shampoos, flea and tick control products, and heartworm preventatives to meet your pet’s needs. We also carry Royal Canine pet foods to aid in your pet’s optimal diet and nutrition. Prescription refills are easy, too – simply give us a call, submit a request online, or consult with your veterinarian via Telemedicine!

MICROCHIP PET IDENTIFICATION

At Eagle Animal Hospital and Pet Resort, we can’t count the number of times we’ve been able to reunite lost pets with their owners by scanning their unique microchip numbers.

Remarkably, in December 2015 one of our microchip clients was reunited with his Northland family after having been missing for a year-and-a-half. Brodie, a nine-year-old yellow lab, escaped from his family’s yard while they were installing a new fence. His collar slipped off in the process. More than a year later, Brodie was caught by some concerned citizens who had noticed the dog roaming their neighborhood for weeks. The couple brought the dog to a nearby veterinarian who scanned him for a microchip, and the rest is tail-wagging history.

Stories like Brodie’s aren’t unique to our hospital alone, however. This is why we stand firm behind the belief that all pets should be microchipped. Once registered with your phone number and address, your pet can be identified quickly and easily by animal control officers, or shelters and veterinary hospitals around the world. Updating your personal information is easy and convenient and should be done whenever your contact information changes.

We use the HomeAgain microchip system. HomeAgain membership offers additional benefits such as proactive pet recovery and free access to ASPCA Poison Control. HomeAgain also comes with a number of very useful services to pet owners such as their National Pet Recovery Database, Lost Pet Specialists, Rapid Lost Pet Alerts, Lost Pet Medical Insurance, Travel Assistance for Found Pets, and more.

PET CLIENT COUNSELING

At Eagle Animal Hospital and Pet Resort, client education is a top priority. For this reason, we offer a number of counseling services for pet parents caring for animals with behavioral issues or unique dietary needs, as well as for those coping with the loss of a pet.

For Pet Behavioral Issues – Some behavioral issues are rooted in medical concerns. We can discuss these possibilities with you and rule out potential underlying causes. For more involved behavioral cases, we can refer patients to Beyond the Dog. We also offer two courses, in puppy socialization and obedience, taught by trainers from Beyond the Dog.

For Pet Nutritional Concerns – Many pet owners may not realize the effects nutrition has on their pet’s organs or pre-existing conditions. We can discuss the ways in which nutrition affects the heart, respiratory and kidney diseases, osteoarthritis, and the urinary tract. We offer Royal Canin pet foods and can discuss special diets for obese pets. You can also explore our Pet Diet and Nutrition FAQs online resource to learn handy tips to enhance and maintain your pet’s diet and nutritional health. We regularly update this page, so be sure to check back often.

For Pet Grief – Our compassionate veterinary team understands the passing of a beloved pet is never easy. You have a right to feel pain and grief. Someone you love has died and you feel alone and bereaved. You may also feel anger and guilt. We offer grief counseling to our clients to help cope with such a tremendous loss.

END-OF-LIFE SERVICES

To help ease the burden of saying goodbye and the confusion of knowing what to do after a pet has died, we offer cremation services. We encourage you to speak with your veterinarian and include end-of-life wishes for your pet as part of his or her medical record before they become an urgent matter. Taking the time to plan, as challenging as it may be, will lessen the pain and stress for you and your pet.

WE’RE HERE FOR YOU

Our goal is to provide you and your pet with all the services they need to live a healthy, happy life. Reach out to our Client Care team at (816) 741–2345. for more information about the veterinary client services we offer, to arrange your pet’s visit, or to connect with your Eagle Animal Hospital veterinarian via Telemedicine.