Nicki, Practice Manager

Nicki first joined Eagle Animal Hospital & Pet Resort when she was 17 years old, as a kennel attendant in 1974. The next year, she took on the role of receptionist and was an integral member of the veterinary hospital staff for the next decade.

Nicki returned to Eagle Animal Hospital as practice manager in August of 2002.

Nicki oversees the operations of the hospital and keeps the animal care team working together at all times. She handles accounts payable and receivable, payroll, administrative support, customer service, and human resources. She holds an Associate’s degree in business from Maple Woods Community College.

Nicki most enjoys the relationships she has developed with clients and staff and the wonderful pets and people she has met. “We have caring and compassionate people in the veterinary profession,” she says.

At home, Nicki has a Sheltie named Holly and enjoys watching movies, reading, and spending quality time with her family.

Registered Veterinary Technicians


Renee, Registered Veterinary Technician

Renee joined our team in January of 2001—transitioning from kennel staff, to receptionist, to veterinary assistant, and then registered veterinary technician in 2005. She earned her Associate’s degree in veterinary technology from Maple Woods Community College.

Renee’s  pet care duties include monitoring anesthesia, assisting with radiology and surgery, dentistry, drawing and running lab work, placing catheters and bandages, wound care, and client education. She prides herself on being patient and calm during stressful situations. We consider Renee as Eagle’s Best Phlebotomist.

“Working at Eagle, I can assure our clients that each and every animal that walks in the door gets treated as if they were one of our own pets.”

When she’s not working, Renee likes being with her husband and two children. The family has a Cavalier King Charles Spaniel named Ari, a Pit Bull named Jax, and two sibling cats, Hulk and Princess Marshmellow.


Jo, Registered Veterinary Technician

Jo graduated from Maple Woods Community College with an Associate’s degree in veterinary technology in 2006. Now a registered veterinary technician in Missouri, she joined our team in March of 2002. Her responsibilities include providing care to our hospitalized patients, assisting with surgery, radiology, pet dentistry, laboratory diagnostics, bandage placement, and client education.

“I love getting to be directly involved in our patients’ care and see them through their time here,” she says. “I feel lucky to work with a group of people that get along so well and enjoy hanging out after work.”Jo has an Australian Shepherd named Kobe and three cats, Oliver, Ralphie, and Stella. She enjoys horseback riding, traveling, and spending time with friends and family.


Carol, Registered Veterinary Technician

Carol joined Eagle Animal Hospital & Pet Resort’s team in 2010. She has worked as a kennel assistant, pet daycare manager, and veterinary assistant before deciding to go back to school to become a registered technician. Carol’s responsibilities include assisting the veterinarians with procedures and patient care, surgery and anesthetic monitoring, dentistry, bandage care,  and phlebotomy. She also teaches yoga at In Bliss Yoga.

“My favorite aspects of this job are anesthesia monitoring and phlebotomy. But the people I work with make this the best job in the world,” she says.

Carol holds an A.A.S. degree in Veterinary Technology from Maple Woods and a Bachelor’s degree in animal science with a minor in captive wild animal management from the University of Missouri. She also interned as a zookeeper at Dickerson Park Zoo during the summer of 2012.

At home, Carol cares for a Morkie named Minnie and a terrier mix named Elphaba. Carol also has a cat named Flapjack, that she adopted while attending the veterinary technician program at Maple Woods. She spends her free time doing ashtanga yoga and is an advocate for body positivity and eating disorder recovery. She also ushers at her church on Saturday evenings and loves “all things Star Wars.”