Nicki, Practice Manager
Nicki first joined Eagle Animal Hospital & Pet Resort when she was 17 years old, as a kennel attendant in 1974. The next year, she took on the role of receptionist and was an integral member of the veterinary hospital staff for the next decade.
Nicki returned to Eagle Animal Hospital as practice manager in August of 2002.
Nicki oversees the operations of the hospital and keeps the animal care team working together at all times. She handles accounts payable and receivable, payroll, administrative support, customer service, and human resources. She holds an Associate’s degree in business from Maple Woods Community College.
Nicki most enjoys the relationships she has developed with clients and staff and the wonderful pets and people she has met. “We have caring and compassionate people in the veterinary profession,” she says.
At home, Nicki has a Sheltie named Holly and enjoys watching movies, reading, and spending quality time with her family.
Registered Veterinary Technicians
Renee, Registered Veterinary Technician
Renee joined our team in January of 2001—transitioning from kennel staff, to receptionist, to veterinary assistant, and then registered veterinary technician in 2005. She earned her Associate’s degree in veterinary technology from Maple Woods Community College.
Renee’s pet care duties include monitoring anesthesia, assisting with radiology and surgery, dentistry, drawing and running lab work, placing catheters and bandages, wound care, and client education. She prides herself on being patient and calm during stressful situations. We consider Renee as Eagle’s Best Phlebotomist.
“Working at Eagle, I can assure our clients that each and every animal that walks in the door gets treated as if they were one of our own pets.”
When she’s not working, Renee likes being with her husband and two children. The family has a Cavalier King Charles Spaniel named Ari, a Pit Bull named Jax, and two sibling cats, Hulk and Princess Marshmellow.
Jo, Registered Veterinary Technician
Jo graduated from Maple Woods Community College with an Associate’s degree in veterinary technology in 2006. Now a registered veterinary technician in Missouri, she joined our team in March of 2002. Her responsibilities include providing care to our hospitalized patients, assisting with surgery, radiology, pet dentistry, laboratory diagnostics, bandage placement, and client education.
“I love getting to be directly involved in our patients’ care and see them through their time here,” she says. “I feel lucky to work with a group of people that get along so well and enjoy hanging out after work.”Jo has an Australian Shepherd named Kobe and three cats, Oliver, Ralphie, and Stella. She enjoys horseback riding, traveling, and spending time with friends and family.
Stephanie, Veterinary Technician
Stephanie has worked in the veterinary care industry since 1995, joining Eagle in 2007. She acquired her Associate’s degree in business from Maple Woods Community College.
“Eagle Animal Hospital is unlike any other veterinary hospital I’ve worked at,” she says. “The veterinarians and staff are truly passionate about their work and invested in the clients and their pets.” Stephanie’s favorite part of her job is neonatal care and pet dentistry.
Stephanie’s responsibilities as a veterinary technician include, drawing blood, catheter placement, taking radiographs, monitoring anesthesia, dental cleanings and prophylaxis, assisting in surgery, bandage care, and client communication.
In addition to her role as a veterinary technician, Stephanie enjoys managing the hospital’s inventory and social media accounts.
“At Eagle, no two days are the same,” she says. “The variety of cases we see keeps every day exciting.”
When she is not at work, Stephanie enjoys spending time with her husband, family, and friends. She is kept busy with her teenage son and daughter’s after-school activities. The family has two dogs: a Jack Russell Terrier named Finnigan; and a Shih-Poo named Tilly. They also care for a cat named KitKat.
Carol, Veterinary Assistant
Carol joined Eagle Animal Hospital & Pet Resort’s team in 2010. She has worked as a kennel assistant, pet daycare manager, and her newest position as a veterinary assistant. Carol’s new responsibilities include assisting the technicians and veterinarians with procedures and patient care while she is currently attending the Veterinary Technology program at Maple Woods Community College, class of 2019. She also teaches yoga at In Bliss Yoga.
“I love getting to play with dogs all day, but the people I work with make this the best job in the world,” she says.
Carol holds a Bachelor’s degree in animal science with a minor in captive wild animal management from the University of Missouri. She interned as a zookeeper at Dickerson Park Zoo during the summer of 2012.
At home, Carol cares for a Morkie named Minnie and a terrier mix named Elphaba. She spends her free time doing ashtanga yoga and is an advocate for body positivity and eating disorder recovery. She also ushers at her church on Saturday evenings and loves “all things Star Wars.”
Shayla, Veterinary Assistant
Shayla joined Eagle September 2017 as a kennel assistant. Since then Shayla has become a veterinary assistant at the hospital and on our mobile clinic. You can see Shayla out on clinic days with the Vet Van.
“The best part of my job is getting to know each pet that she meets at Eagle. She loves the interaction with all the cats and dogs that come in to Eagle and those who stay with us in the hospital.”
Shayla brings an upbeat and positive attitude to Eagle. She has volunteer experience from local shelters and farm experience. “I love the experience and knowledge I am gaining from everyone here at Eagle! I enjoy the one on one interactions with all the dogs and cats that board here. The owners, my supervisors, and staff all have been very welcoming and willing to teach.”
When not at Eagle, Shayla enjoys reading books and magazines and playing games with her children. She is a Cub Scout Bear leader and Brownie Girl Scout Leader for her son and daughter’s troops. Shayla’s has a Leopard Gecko named Geek; 2 cats, Pearl and Diamond; and 2 dogs, Chevy and Gypsy.
Autumn, Veterinary Assistant
Autumn joined Eagle Animal Hospital’s team as a veterinary assistant April 2018. She brings 8 years of experience as adoption counselor, lodge supervisor, and head receptionist. Her responsibilities as a veterinary assistant include, animal caretaking, maintaining surgery equipment, administering medications, surgery prep, assisting veterinarians and technicians with patients, running laboratory work, and assisting with radiology.
She tells us the best part of this profession is, “Helping a team of kind and caring people make a difference in the well-being of animals in my community” and “Puppy Breath!!”
Autumn brings empathy and creativity to Eagle. She brings lots of positive energy wherever she goes. She enjoys fostering and volunteering at Wildlife Rehab Centers and local shelters. She is a volunteer at Great Plains SPCA.
“I like working at Eagle because all the doctors are so absolutely kind and everyone truly puts the well-being and comfort of the animals above all else. Everyone here works so great as a team!”
In Autumn’s free time, she loves live music and going to concerts, especially Blue Grass. She also enjoys painting, drawing, collecting, selling/trading antiques and vintage clothing. Autumn is also is a former hiking guide and loves a nice day out with her Siberian Husky, Luna. She also owns two cats, Hagrid a Maine Coon mix, and Opal a Himalayan mix.
Cierra, Veterinary Assistant
Eagle Animal Hospital’s team welcomed Cierra in April 2018. She has been in the animal field for 6 years as a kennel technician and receptionist. Some of Cierra’s responsibilities include helping the veterinary technicians and veterinarians, surgery prep, patient care, and running bloodwork.
Cierra says, “The best part of my job is making clients feel as comfortable as we make their pets feel.”
Currently Cierra is enrolled in the AVMA accredited Colby Community College’s Distance Learning Veterinary Technology Program. She tells us, “In this field you are constantly learning. I enjoy the opportunity to be a part of this team. If I don’t understand something, everyone is willing to help teach me.”
In Cierra’s free time she enjoys writing short stories, strolling parks with her feline companion, and going to see movies. Cierra has a 3 year old domestic shorthair dilute tortie, Janey.
Client Care Team
Jenna, Client Care Team
Jenna joined our Client Care team in June of 2014. As part of Eagle Animal Hospital & Pet Resort’s commitment to customer service, she is always attentive when it comes to the needs of our clients. She greets everyone who visits our hospital, checks them in and out of appointments, and answers incoming calls.
“We are a close group,” she says. “Friends outside of work as well as during working hours.” Jenna’s spare time is spent with her young son, friends, or reading, watching movies, and shopping.
Mariah, Client Care Team
Mariah joined Eagle Animal Hospital & Pet Resort’s Client Care team in January of 2015. Her willingness and desire to help our clients as best she can has made her a valuable addition to our team. Some of her responsibilities include checking clients and their pets in and out, taking phone calls, and scheduling appointments.
“Everyone is close and extremely friendly,” she says. “We all work well together and have fun.”
When she’s not working, Mariah keeps busy with her daughter and her three mixed breed dogs, Lola, Casey, and Nike.
Shandelle, Client Care Team
Shandelle joined the client care team at Eagle Animal Hospital in October 2016. Her daily job responsibilities include making appointments, answering phones, filing medical charts, and checking in clients. Shandelle is very personable, and it’s her goal to make clients and patients feel comfortable from the moment they walk through the door. She says her favorite part of the job is watching clients bring in a new addition to their family.
“All of the staff at Eagle Animal Hospital are super friendly and we all get along great,” says Shandelle. “It’s a very positive and fun environment to work in!”
Shandelle earned her Associate degree in Agriculture and Livestock Management from Southeast Community College. At home, she has a one-year-old border collie named Trigger, a five-month-old beagle named Harley, and a five-year-old domestic shorthair cat named Tucker. Shandelle enjoys spending time with her family and friends, watching Husker sports (Go Big Red!), playing volleyball, fishing, reading, game nights, and going on long Harley rides with her fiancé.
Lexi, Client Care Team
Lexi started as a full-time receptionist at Eagle Animal Hospital in July of 2017. She greets and checks in clients upon arrival, schedules appointments, and helps the office run smoothly. Lexi has a BA in Psychology and Social Science.
“I love meeting all the different pets that come to Eagle. My favorite part of my job is getting to know all of our clients and seeing how happy their pets make them.”
Lexi is very outgoing and loves getting to know new clients and co-workers. She enjoys seeing the bond between pets and their owners, and has two dogs of her own, named Diesel and Hazel. Hazel is a trained emotional service dog. Lexi loves taking them to the park and teaching them tricks in her free time.
Kadijah, Client Care Team
Kadijah joined the Eagle Animal Hospital and Pet Resort team in October 2017. She has 5 years of experience in the field as a vet assistant, kennel attendant, and receptionist. Kadijah is one of the first people to greet clients and patients as they enter the hospital, as well as answering phones, scheduling appointments, checking out patients, and filing.
“I love how nice the employees and clients are at Eagle. I love the environment the staff members create. Everyone at Eagle is so inviting and willing to help with whatever someone needs. It makes coworkers feel more like family.”
Kadijah has a mix breed dog named Kai. In her free time she enjoys playing with her dog, cooking, and spending time with family and friends.
Rachel, Kennel Director
Rachel joined the Eagle Animal Hospital team in August of 1990. Boasting nearly three decades of experience working as a kennel attendant and then director, she is skilled at gaining the trust of fearful or anxious dogs via calm and assertive handling. In addition to serving as a shift supervisor for our five kennel assistants, Rachel also assists with walks, baths, feeding, administering medications, and cleaning—anything to maintain the “overall health of (our) boarding animals.”
When it comes to choosing her favorite part of the job, Rachel says she likes it all. “I enjoy caring for dogs and cats and all that entails,” she says. “My family has been going to Eagle for fifty years.”
At home Rachel has four cats (Moth, Ginger, Screamy Dan, and Dozer) and a miniature Dachshund named Missy. She enjoys weightlifting, hiking, bird watching, studying insects, and shooting. She also loves baseball.
Sarah, Kennel Assistant
Sarah joined our team in October 2014 as a student at Maple Woods Community College. Her favorite part of the job is caring for cats staying in our Pet Resort cat condos.
When she’s not caring for dogs and cats while their owners are away, Sarah helps keep our facility clean, assists our technicians and other kennel assistants, and feeds the fish in our lobby aquarium. “I’m also able to make sure our laundry is fresh and ready to go for our pet visitors to sleep and cuddle in to,” she says. Sarah is also a veterinary assistant for our mobile clinic. You will see her around the Kansas City area on clinic days.
At home, Sarah has two cats named Robert and Possum, a tarantula named Cleo, a Chocolate Lab named Tank, a Tennessee Walking horse, and lots of poultry. She volunteers with Dream Catchers, an organization which provides equine therapy for the disabled. She spends her free time riding horses, playing tennis, baking, and watching YouTube.
Shelby, Kennel Assistant
Shelby joined the Eagle Animal Hospital Team as a kennel attendant in November 2016. Her pet care duties include caring for the animals boarding at the hospital—feeding them, administering daily meds and giving baths.
“I started bringing my own animals here about a year ago and I just fell in love with the place. It’s got a great atmosphere and great people working here,” she says.
Shelby is hardworking and eager to learn, so much so that she hopes to be enrolled in the Metropolitan Community College-Maple Woods Veterinary Technology program within the next year. At home, Shelby has a cat named Khaleesi, a six-month-old kitten named Frankie and a six-month-old ferret named Joey.
When not working, she enjoys watching baseball, fishing with her father, reading and playing with her pets.
Patrick, Kennel Attendant
Patrick joined our kennel team in May 2016. He says, “Eagle Animal Hospital is one of the best hospitals I know of and it is very good at taking care of animals in the best way possible.” His responsibilities include feeding and taking out dogs, taking dogs downstairs for boarding and daycare, and giving dogs baths. Patrick is hard-working and he enjoys his job while doing it to the best of his ability.
At home, Patrick has a five-year-old Cavalier King Charles Spaniel named Lacey. In his free time, he enjoys playing sports, particularly baseball, as well as hunting and fishing. In 2017 Patrick will attend the University of Missouri as a pre-veterinary student.
Lillian, Kennel Assistant
We welcomed Lillian to our team in January 2018. Her responsibilities as a kennel assistant include walking, cleaning, and feeding the dogs and cats in our resort. She also gives baths and medicates pets staying at Eagle.
“The best part of my job is getting to work with all the dogs and cats staying at the resort. My goal is to comfort them and give them the best experience they can get away from home.”
Lillian brings her positive attitude and good work ethic to Eagle. “I enjoy working in such an upbeat environment that I can also learn from.”
In her free time, Lillian enjoys spending time with family and friends. She also enjoys running and hiking. Lillian has a 4 year old Dalmatian mix named NedBlake. She loves to teach her own dog pet tricks.
Courtney, Kennel Assistant
Courtney joined eagle Animal Hospital in March of 2018. She’s no stranger to Eagle though. Courtney has spent 2 years with us as a Professional Studies Intern through the Parkhill School District. Some of Courtney’s job responsibilities as a kennel assistant include taking care of the animals that stay at Eagle. She walks the dogs, feeds, and bathes boarders, along with taking them outside.
“I love working at Eagle Animal Hospital because all of the people and animals here are great! Being around animals all day has been a lifelong goal and it is amazing to care for such a variety of pets.”
Courtney says, “The best part of my job is being able to love and care for animals while their families are away.” Her kindness and nurturing personality shows with all her interactions with our clients and their pets.
During Courtney’s free time she enjoys horseback riding, spending time with friends and family, and caring for her own pets, which include: Jackson a Morkie, Kitten a Calico cat, and Harold a Beta fish.
Michelle, Kennel Assistant
Michelle joined our team in April 2018 as a kennel assistant after spending time with us shadowing. As a kennel assistant, Michelle is responsible for feeding and letting out the dogs, taking daycare dogs back to their parents at the end of the day, giving medications, and giving baths and nail trims.
“The best part of my job is when I take a owner’s dog back to them after boarding or daycare. They are so excited to see their parents/owners. I love to see both the pets and owners happy!”
“I enjoy the quality of care pets receive at Eagle’s hospital and pet resort. I enjoy the staff and clientele and especially the pets! I like the variety of breeds and personalities of pets we get to work with.”
Michelle brings her positive attitude and passion for this field which shows in her interactions with the pets, coworkers, and clients. She is hoping to be accepted to the vet tech program this spring.
When not working or going to school, Michelle enjoys spending time with friends and her boyfriend, playing with her cats, working out, and playing volleyball and tennis. She also enjoys spending time with her nieces and nephews. She loves her family!!
Ashley, Daycare Attendant
After four years in the animal care field, Ashley joined the kennel team at Eagle Animal Hospital & Pet Resort in August 2016. Her responsibilities include walking dogs, cleaning, medicating cats and dogs, and bathing and trimming nails. Ashley loves being able to interact with dogs all day long.
She says, “I really enjoy the friendly atmosphere at the kennel. Everyone is super inviting and super nice. The building is beautiful, and I love being able to work with animals every day.”
At home, Ashley has a five-year-old Bengal cat named Romeo, a four-year-old Bengal cat named Rhett, a two-year-old tortoiseshell cat named Daisy Mae, and a four-year-old pekapoo dog named Boo. She enjoys reading, antique shopping, playing volleyball, attempting not to spend money at Ikea, and watching baseball with her best friends (go Royals!)
Belle, Daycare Attendant
Belle is a part-time kennel attendant at Eagle Animal Hospital. She is currently a student at Park Hill High School and volunteers at the KC Pet Project. Some of Belle’s responsibilities include feeding, bathing, and taking out the animals. Belle comes to work each day with a positive attitude and eagerness to learn.
Belle interned at a veterinary hospital before joining the staff in April of 2017. She enjoys working with Eagle Animal Hospitals caring and dedicated team. Belle cares for five pets of her own, Ebby the Boxer mix, Argus the Lab mix, Yoshi and Zach the Geckos, and Rufus the fish. In her spare time, Belle likes spending time with family and friends, hiking, and playing volleyball.
Joy joins Eagle with 18 years of grooming experience. She has been in the animal related field since 1999, as a Grooming Salon Manager for 8 years, Puppy and conformation handling trainer, and a pet food demonstration representative. She regularly attends seminars at Goom Expo and InterGroom to keep up on the new trends and techniques. Joy has shown her own dogs for almost 30 years. She is able to offer breed specific grooming, show grooming, and the latest trends.
“I love seeing the dogs at each visit and building a relationship with both the dog and owner. Each dog is special and there is nothing better than a happy owner’s smile when they pick up their dog.”
Each groom includes a thorough brushing, bath with a shampoo that meets the skin and coat’s needs, nail trimming plus grinding, and scissor finishing. Joy consults with the owner to decide on a cut or trim desired for their pet that meets their lifestyle and pet’s coat.
“The veterinarians and staff here are great. It’s the most amazing facility to work at, and has the greatest clients!”
In Joy’s free time, she is very active in the AKC conformation shows and occasionally has a litter. She has 5 Keeshonds, 1 Brittany, and 3 casts. Joy is a member of the Keeshond Club of America, Heart of America Keeshond Club, and American Brittany Club. She loves spending time with her 7 grandchildren. Joy is very involved in her church, enjoys gardening and cooking.